You can book your tour through our website, by email, or by contacting our customer service. Once you choose your preferred tour and dates, we will send you an official invoice and confirmation.
A 50% deposit is required at the time of booking to secure your reservation.
The remaining balance must be paid no later than 30 days before the tour start date.
Our cancellation policy is as follows:
- More than 14 days before the tour: No cancellation fee.
- 7–14 days before: One-night equivalent fee.
- Less than 7 days or no-show: 100% of the total amount will be charged.
For peak season and group bookings, different cancellation terms may apply.
After we receive your full payment, we will send you all official travel documents including vouchers and invoices via email before your departure.
Changes such as guest name, travel dates, or tour type must be requested in writing and are subject to availability. Major changes may be treated as a new booking and may incur additional fees.
Each tour package clearly lists the included services (e.g., accommodation, transfers, guided tours, meals). Optional activities or personal expenses are not included unless stated otherwise.
We offer both private and group tours. Please check the tour description or contact us to choose the format that best fits your preferences.
Yes, we highly recommend that all travelers have valid travel insurance covering medical expenses, cancellations, and personal belongings.
Payments can be made via international bank transfer (SWIFT). We will provide our full banking details in the invoice.
Our support team is available 24/7 to assist you. You can contact us by phone, email, or WhatsApp at any time during your travel.