SELLER: FEEL SAFE TRAVEL AGENCY
License No: A-18362
Operated by: AKHAL TEKE TURIZM HAYVANCILIK FILM PRODUKSIYON EGLENCE SANAYI VE TIC. LTD. STI.
Address: Yukari Mah. Karsi Bag Kume Evleri No:63 Avanos / Nevsehir / TURKEY
Phone: +90 531 497 24 50
Email: info@feelsafetravel.com
Website: https://feelsafetravel.com

BUYER: Customer

FEEL SAFE TRAVEL AGENCY, hereinafter referred to as the Contractor, represented by its Director, acting on the basis of the Charter, on the one part, AND ………………, hereinafter referred to as Customer, represented by its Director ………………………………, acting on the basis of the Memorandum of Association, on the other part, jointly referred to as the Parties, have entered into the present contract as follows:

Subject Matter of the Contract

1.1 The Customer shall order, and the Contractor shall render (arrange, sell) tourist services (tourist products). These may include:

  • Hotel reservations;
  • Transfers, guided tours, airport pickup/drop-off, and other services requested.

1.2 All services require prior reservation by the Customer via written order.

1.3 The Customer’s orders must be submitted by email. Confirmation shall be given by the Contractor in the form of an invoice, which is an annex to this Contract.

1.4 Ownership of the tourist product shall not be transferred to any third party.

1.5 Each Party guarantees it has the authority and resources to fulfill this agreement.

Obligations of the Parties

2.1 Contractor Obligations:

  • Provide full and accurate service details and cost.
  • Notify changes 20 days before tourist arrival.
  • Confirm all services within 24 hours of order receipt.
  • Receive tourists in accordance with agreed schedules.
  • Provide high-quality services per contract terms.
  • Collect payments on-site for additional services.
  • Send vouchers and invoices before guest arrival.
  • Ensure tourist safety during their stay.

2.2 Customer Obligations:

  • Submit orders in a timely manner.
  • Inform tourists of schedules and accommodations.
  • Handle documentation and insurance matters.
  • Provide travel documents to tourists.
  • Inform Contractor of arrival details at least 2 days prior.
  • Make payments as agreed.

Coordination

  • Parties will coordinate all mutual activities, meetings, and service developments.
  • Parties are not liable for accidents or loss due to tourist misconduct or force majeure, but will take all reasonable steps to mitigate damage.

Settlement Procedures

  • Payments are made via bank transfer in EUR, USD, or TRY.
  • On-site services are paid directly.
  • Prices may change with written notice, but confirmed orders will retain original prices.
  • Payment terms: 30% advance, balance prior to service.
  • Invoices must include full bank information.
  • Services confirmed in a Statement of Work or tourist voucher.

Cancellation Policy:

  • 14+ days before arrival: No fee.
  • 7–14 days: One-night fee.
  • Less than 7 days or no-show: 100% charged.
  • Peak seasons: Policy may vary.
  • Refunds: Sent back to original account minus bank fees.

Sanctions & Claims

  • Breach of contract causing damages obliges the at-fault party to full compensation.
  • Forfeit: 100% of the service value if obligations are not fulfilled.

Force Majeure

  • Neither party is liable for delays caused by war, disaster, strikes, legal orders, etc.

Arbitration

  • Disputes will first attempt to be resolved via negotiation. If unresolved, disputes go to Arbitration Court of the defendant’s domicile. Decisions are binding.

Final Provisions

  • Contract is valid for one year from signing and renews annually unless terminated with 30 days’ notice.
  • Unregulated matters are subject to international conventions and tourism industry standards.
  • Confidential information may not be disclosed.
  • Amendments require written, signed agreement.
  • Signed Statements of Work can be exchanged via fax or email.
  • Contract executed in two counterparts, each party retaining one copy.

Legal Information of the Contractor:

Company Name: AKHAL TEKE TURIZM HAYVANCILIK FILM PRODUKSIYON EGLENCE SANAYI VE TIC. LTD. STI
Trade Name: FEEL SAFE TRAVEL AGENCY
Address: Yukari Mah. Karsi Bag Kume Evleri No:63 Avanos / Nevsehir / TURKEY
Phone: +90 531 497 24 50
Email: info@feelsafetravel.com
Website: https://feelsafetravel.com